Cart Abandonment - Maximize Revenue from Sale and Promotions

The purpose of the Cart Abandonment is to save users who are trying to leave the cart page without making a purchase. We recommend having a countdown timer that offers customers a discount if they check out quickly. Offering customers a discount when they are trying to leave their cart makes them more likely to complete the purchase.

PLACEMENT SETTINGS

Step 1: BUILD

  • Make sure the Placement Type is a Pop Up.
  • Have it display on a Site Abandonment trigger.
  • Toggle on Mobile back button, Mobile browser tab button, and set the Mobile exit scroll to 20%.
  • In Advanced Display Settings, toggle on Close on overlay click.

Step 2: DISPLAY

  • For the URL Match Type, choose Show On Select Pages, then click Add Url.
  • Select Contains from the dropdown, and put your cart page in there, most commonly seen as /cart.
  • Set the Frequency to show Once Per Session.

Step 3: SET GOAL

TEMPLATE SETTINGS

Step 1: SELECTING THE TEMPLATE

  • Click on Add Template in the top right corner.
  • Select the template you want to use; in this example we will select the Countdown | Left Image.

Step 2: EDIT THE CONTENT

  • Choose what Images, Headline, Subheadline, Title, Content, Buttons, and Description you want.
  • For your countdown, in this example, we will use Date and a 3-day countdown.
  • In this example, we offer a 20% discount.
  • Add in your destination URL that will link users to where you want them to be.

Step 3: EDIT THE DESIGN

  • You can edit the General, Headline, Subheadline, Title, Description, Terms, Button, and Countdown.
  • Make sure it matches the theme and look of the site.

Step 4: TARGETING SETTINGS

  • Set targeting to what you want.

Step 5: SET IT LIVE

  • In the top right corner, click on Create Template.
  • Make sure all levers are toggled on to green and test to make sure they are live on the site.
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